Thank you for your continued feedback and patience. I will be marking this reply as the solution so other neighbors can easily see this information and are aware of how to contact support for further troubleshooting assistance. If you are able to test the lights and record how long they stay on when you manually enable them, please do so as this information may help our support team to further investigate. Video recordings are 1 minute in length, but this is also fully adjustable. The lights on the Ring Floodlight Cam stay on for 30 seconds by default, but this can be adjusted. If you are outside of the US, please visit here to see how to contact support. Well, the summary is below but there’s a lot more useful information to know about the Floodlight Cam. This is a different topic than what is mentioning, so it would not be helpful to have them leave a comment in an unrelated thread.įor any neighbors who have a Floodlight Cam and the lights do not stay on for longer than one minute when manually toggled on, please give our support team a call at one of the numbers available here. The thread you are mentioning involves a different concern related to the Light Schedule not performing as expected. Hi Thank you for your willingness to assist other neighbors. This will help us to organize and share your requests with our teams here, as well as allow other neighbors to comment and add interest, all in one place.

Feel free to add this and any future feature requests there. If there is an update available for your Ring App, please update it before you begin. Ring Bridge required for smart controls on the Ring app and to connect with other Ring products (sold separately). Mount to 4 round weatherproof electrical box with included screws. You will need to have a Ring Bridge installed and set up in order to connect your Smart Lights to the Ring App and the rest of your Ring devices. Ring Floodlight Wired, Installation Tools & Screws, User Manual, Security Sticker. Check out our help center article to learn more about manual lights control.Īs we value our neighbors’ feedback, we’ve created a Feature Request board. Before you begin: Be sure to install and set up your Bridge before installing and setting up your Smart Lights. We’ve seen neighbors power the Floodlight Camera off then on, using a physical switch, resulting in longer illumination, but this is not intended use and should only be used for safety override or power cycling the Camera. Otherwise, the light duration can be changed within the motion settings to stay on longer, although I know that is not what you are looking for. When toggling your lights, keep an eye on your Ring app screen for any duration controls that might pop up. After some time, they will likely turn off. The Device Dashboard is your home for controlling all the dynamic functions your device has to offer. If youre seeing pink videos from your Floodlight Cam, you can try rebooting the camera from the Ring app. Hi When toggling the manual lights toggle in the Ring app, your lights will enable for only a set period of time. Control every operation of your Floodlight Cam with the Ring app.

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